Terms & Conditions

1. Introduction

Welcome to Saha Luxe! These Terms & Conditions govern your use of our website and services. By accessing or purchasing from sahaluxe.com, you agree to abide by these terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have legal parental consent to make purchases.

3. Products & Orders

  • All products listed are made of 92.5 sterling silver unless stated otherwise.

  • Product images are for reference; actual pieces may have slight variations.

  • Orders are processed upon successful payment confirmation.

4. Pricing & Payment

  • Prices are listed in INR (Indian Rupees) and include applicable taxes.

  • We accept secure online payments via credit/debit cards, UPI, and other listed payment methods.

  • Saha Luxe reserves the right to change prices without prior notice.

5. Shipping & Delivery

  • We offer Free Standard Delivery on all orders.

  • Orders are dispatched within the specified processing time mentioned on the product page.

  • Delivery timelines may vary based on location and courier services.

6. Returns & Exchanges

  • Due to hygiene reasons, jewelry pieces are not eligible for return or exchange, except for manufacturing defects or incorrect items received.

  • To report an issue, contact us within 48 hours of delivery with unboxing proof.

  • Refunds, if applicable, will be processed in the original payment mode or as store credit.

7. Cancellations

  • Orders can be canceled before dispatch by contacting our support team.

  • Custom or personalized jewelry orders cannot be canceled or modified after confirmation.

8. Warranty & Repairs

  • Our jewelry is crafted with care, but daily wear may lead to natural wear and tear.

  • We do not cover damages due to mishandling, improper storage, or chemical exposure.

9. Intellectual Property

  • All website content, including images, logos, and designs, is the property of Saha Luxe and cannot be used without permission.

10. Privacy Policy

  • Your personal information is kept confidential and used only for order processing and customer support.

  • We do not share your data with third parties without consent.

11. Limitation of Liability

  • Saha Luxe is not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.

12. Changes to Terms & Conditions

  • Saha Luxe reserves the right to update these terms at any time. Continued use of our website indicates acceptance of any revisions.

13. Contact Us

For any queries, reach out to our 24/7 Support Team at:
📩 info@sahaluxe.com